Wednesday, 13 July 2016

Delivering Successful Projects

The key to delivering successful projects is planning. Planning can also be done for the pre-project phase to get work done.  Getting into the details of the customer requirements and deriving the scope to be delivered is a key part of the exercise. In one of the projects we did, we had an 11 month project plan and managed to go live exactly on the date planned, without any delay.

In the case of ERP projects where there is fair amount of customization, detailed testing is the key and having independent testers who can test the work of developers, as well as perform SIT, can work wonders. 

The usage of CRPs is very important to get the customer concurrence on the processes and designs provided and have been proved to be very valuable in our case. The relationship with the customer team is paramount and having a good relationships across the board as well as direct lines of communication are extremely helpful.


The importance of getting the right team cannot be emphasized enough from the Project Manager to the business analysts, developers and testers, each of whom have well-defined skill sets and roles.  It is the responsibility of the IT vendor to motivate the team and ensure that any issues are resolved, which can help result in a successful project, delighting stakeholders and earning accolades for both the customer and vendor organizations.

10 Steps towards a successful brand experience event –case study for a large tractor manufacturer

  1. Develop Event Goal and Objectives

  1. Organize a Team
  • venue management;
  • speakers;
  • entertainment;
  • publicity;
  • sponsors;
  • volunteers
  1. Set a Date
The date might already be pre-set for a reoccurring event, but if this is a new event, be sure to consider the following before firming up your date:

  • Give yourself enough time! Ideally, you should have 4-6 months to plan
  1. Brand Your Event
If you want your event to stand out, you need to choose a timely and compelling theme that sets you apart from your competition. This means that you need to come up with a dynamic overall theme and you need to take great care with the actual name – since it can be a key attention-getter, especially in online media.

  • Brainstorm names:
    • how is your event different from other events in your sector?
    • what are you hoping to convey through this event?
  • Create a Tagline:
  • Design a Logo:
  1. Create a Master Plan:
This plan should encompass all aspects of the event, including:
  • Venue, logistics & catering management (contracts, permits, insurance, etc.)
  • Speakers/presenters (identifying, confirming, logistics & management)
  • Activities/entertainment
  • Publicity/promotion (online & off-line, e.g.,: web page & online promotion; events calendars; printed programs; media relations; signage; social media, etc.)
  • Registration (online sign-up, payment and tracking; on-site sign-in, etc.)
  • Sponsor/partner management
  • Volunteer management
  1. Determine Administrative Processes
In other words, how are you going to keep track of your planning, registration, budget, guest and speakers lists, etc.?

  1. Identify and Establish Partnerships & Sponsors
Are there organizations that you could partner with or call on for sponsorships to defray the costs and increase potential participation?  When you involve other people or groups in your event, they have a stake in helping spread the word and making the event a success.

  1. Create a Publicity Plan
Even with the most amazing speaker or entertainment line-up, you need publicity to get people in the door.  Event promotion starts with the initial notice or page on your website, note in your newsletter or email to save the date, and then builds to include online and off-line publicity, media relations and on-going outreach to encourage registration. And no plan is complete without the post-event thank-you’s, sponsor acknowledgements and articles about the event’s key messages or fundraising success.

  1. Establish a Budget
Your budget should incorporate estimates for all of the key items identified on your Event Master Plan. Don’t forget to include any travel or accommodation costs for speakers, presenters, etc.

  1. Determine Evaluation Process

How will you determine if your event is a success?

Tuesday, 12 July 2016

Delivery Assurance

Practicing Delivery Assurance techniques leads to successful projects minimizing errors and failure in delivery. Our indicative approach is as given below, which can be modified for individual projects as required.

  • Ensure healthy following of processes of the entire project lifecycle, right from Initiation, Planning through Execution, Monitoring and Project Closure
  • Quality Audits are conducted to help identify process and product defects.
  • Change Management process is closely followed and all changes have to be approved by the Change Control Board
  • Verification, validation and defect prevention procedures are used to minimize the number of errors and bugs that arise.
  • Acceptance criteria and test cases are designed to ensure that real-life scenarios are adequately testing to avoid issues during the operations stage.
  • Robust Risk and Issue Management to ensure mitigation and closure

The Delivery Assurance methodology is also worked into Agile projects to ensure that there are adequate acceptance criteria and test cases defined for each stage, so that all features pass the criteria before they are accepted.